19. Aug 2024

Sustainable success with quality

Adult education in quality management

In today's dynamic business world, quality management plays a crucial role in the success and competitiveness of companies.

An effective quality management system ensures that products and services meet the highest standards and that customer satisfaction is maximised. But how can companies ensure that their employees have the necessary skills and knowledge to implement and continuously improve such a system? The solution is adult education in quality management.

Training and further education programmes

Adult education in quality management encompasses a variety of training and development programmes aimed at educating professionals in the principles and practices of quality management. These programmes are aimed at employees at all levels, from management to operational teams and cover topics such as process optimisation, quality assurance, risk management and continuous improvement.

"Training and further education are also - or especially - essential in dynamic times like these and create stability and security. Both for individuals to stand out from other applicants on the market, but also for companies that want to keep up with current developments through continuous learning processes and thus always be fit for the future," say the Co-Managing Directors of Quality Austria, Christoph Mondl, MSc and Dr Werner Paar, about the practical benefits of training, courses and training programmes.

Benefit factors in adult education in quality management

  • Improved quality standards: Through targeted training, employees acquire the necessary skills to raise quality standards throughout the company. This leads to improved product and service quality, which in turn increases customer satisfaction.
  • Increased efficiency: Well-trained employees can identify and optimise inefficient processes. This leads to a reduction in waste and errors as well as more efficient use of resources.
  • Strengthening competitiveness: Companies that invest in the further training of their employees are better equipped to face the challenges of the market. A strong quality management system can serve as a competitive advantage and strengthen a company's market position.
  • Satisfaction and loyalty: Further training opportunities within the company contribute to the professional development of employees. This leads to greater loyalty, as employees feel valued and supported.
  • Risk management and compliance: Training in quality management helps companies to identify and minimise risks. They also ensure that all processes comply with legal and regulatory requirements
  • Promoting a culture of innovation: Continuous training in quality management promotes a culture of continuous improvement and innovation. Employees are motivated to develop and implement new ideas to further improve quality.

"Continuous training in quality management is the key to ensuring the highest standards in companies. Our training programmes enable specialists and beginners to optimise processes and develop innovative solutions. Through these practices, we make a significant contribution to strengthening the competitiveness of companies and establishing a culture of excellence," explains Elisabeth Hofstätter-Kollarich, BSc, Head of Training at Quality Austria.

Versatile training formats and holistic content

When designing the qualityaustria training programme, it is important to us to offer training for newcomers and experienced employees. The training content is aimed at the different functions and career paths in a company, e.g. team members, juniors or managers.

A well-trained quality management team forms the basis for a successful Integrated Management System (IMS). This combines various management systems such as quality, environmental and occupational health and safety management into a standardised structure. This not only optimises efficiency, but also increases the company's overall performance and ensures compliance with all relevant standards.

Quality Austria also offers various training formats to meet the different needs and preferences of learners. The programmes are available both virtually and on site and can also be carried out as in-house training courses on request. This flexibility allows participants to optimally integrate the training programmes into their everyday work and directly apply what they have learned.

Click here to see our current training programme!

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Your training team

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Quadratisches Portraibild von Elisabeth Hofstätter-Kollarich

Ms. Elisabeth Hofstätter-Kollarich, BSc

Head of Training

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Ms. Melanie Waraschitz, BA

Training Management

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