Complaints

All appeals and complaints may be submitted via E-Mail to Quality Austria.
Please inform us, which language is to be used for subsequent communication with you.
When handling appeals / complaints, Quality Austria ensures that the persons assigned to do so are independent
Appeals / complaints are subject to strictest confidentiality on the part of Quality Austria and do not have any discriminatory effect on the appellant / complainant. Complainants shall remain anonymous to the client, if this is requested by the complainant.

You can find our regulation regarding objections and complaints here.

Any appeals and complaints by mail to reklamationen@qualityaustria.com.

Our product portfolio

Which product group are you interested in?

Integrated Management System

Organizations increasingly focus on integration.

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Quality

Quality management systems improve the performance.

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Environment and Energy

Promoting continuous improvement of the environmental performance.

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Sustainability and ESG Management

Social responsibility as a global issue.

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Occupational Health & Safety

Occupational health and safety strengthens organizations.

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Construction

Quality management is an absolute must in the construction industry.

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Public Administration

Strategic success factor for public administration.

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Automotive

Defects in the automotive industry have serious consequences.

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Food Safety

Global markets and complex products require safety with the help of standards.

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Health, Social Services and Health Tourism

The dynamic health sector needs working systems.

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Transport

Maintaining a high level of safety.

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Risk, Security and Compliance

Anticipating coincidences with a systematic approach.

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Medical Devices

A high degree of innovation requires creative implementation strategies.

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Excellence

Delivering outstanding performances long-term with excellence.

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Information Security

The digital transformation of our business world.

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Customized Products for Special Industries

Support from customized management systems.

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News & Events

Always up-to-date

18. Jun 2024

QMD Services: First in-vitro diagnostics certificate achieved in record time

IVDR certificate for test kits for the identification of infectious diseases

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27. May 2024

New accreditation for SCC VAZ 2021 A and SHE Personal VAZ 2021

News regarding SCC

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22. May 2024

With QMD Services, Austria has its own national Notified Body for medical devices since mid-May

National Notified Body for medical devices

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06. May 2024

QMD Services: Florian Heffeter (43) new second Managing Director

Management expanded

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30. Apr 2024

5 hints on how companies can get a grip on their reporting requirements

Building on existing systems:

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23. Apr 2024

Climate change becomes the focus of management system standards

New ISO requirements:

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18. Apr 2024

Above-average high recommendation rate for Quality Austria

Achieving top performance together

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28. Mar 2024

ISO 14001 is being revised – what can we expect?

New revision planned

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22. Mar 2024

Into the future with a system

New qualityaustria Overview of Services 2024 published

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08. Jan 2024

Current information on the ISO 450xx series

New publication EN ISO 45001:2023

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13. Mar 2024

Event: 29. qualityaustria Forum

21. Dec 2023

ISO 9001 Revision: What you need to know now!

The first board meeting has taken place

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You need further information?

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